Relationship Manager - Team Lead

REQ-10104042
19/01/2026
Client Management
Luxembourg, Luxembourg
ING Bank

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As a Relationship Manager - Team Lead, you will be part of the Sales function of the ManCo and you will perform the following tasks:

Development and maintenance of the distribution network
•   Manage the commercial relation with countries/clients (main task);
•   Negotiate agreements with the distributors and/or local (paying) agents;
•   Be the point of contact of distributors and organise communication/meetings with them;
•   Stay up to date with best practices and industry trends impacting the distribution.

Oversight of distributors (ING Network)
• Perform the initial and/or ongoing due diligences on distributors and other service providers related to the distribution;
• Obtain, review and analyse the KPIs from distributors.

Fund information and marketing materials
•   Ensure fund information and data is adequately disseminated to distributors and fund info providers;
•   Maintain websites of the ManCo and the funds;
•   Support the Marketing Team with business requirements on (new) commercial/marketing initiatives.

Reporting
• Prepare and produce internal dashboards on distribution activity
• Prepare reports to the Senior Mgt/Board on status of the fund distribution.

Project management

• Be the commercial voice of your client within the ManCo;

• Actively contribute to new projects and products from a distribution and marketing perspective;
• Identify and implement solutions to improve oversight and operational processes.

Given the relatively small size of the team, the Relationship Manager will also have to be a perfect team player.

Knowledge and experience
• At least 5 years’ experience in a commercial function linked to Investment Products (Sales within an asset manager, Banker, Private Banker, Wealth Manager,...)

Skills
•   Fluency in English, (professional), knowledge of French, Dutch, Spanish, Italian, German, Romanian, Polish or any other language is to be considered as a strong asset
•   Excellent commercial, presentation and organisation skills
•   Ability to work multi-tasks
•   Flexible and eager to learn (on the job)
•   Rigorous and good attention to details
•   Sense of responsibility and autonomy
•   Team player with good communication skills (both oral and written)
•   MS Office proficiency (Word, Excel, PowerPoint)

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ING’s vision is to unlock our people’s full potential through our inclusive culture where everyone has the opportunity to develop and have impact for our customers and society. To achieve this vision, our policies support diversity, equity, and inclusion. As an equal opportunity employer, we do not tolerate discrimination of any kind with regard to age, gender, gender identity, cultural background, experience, religion, race, ethnicity, disability, family responsibilities, sexual orientation, social origin, or any other status protected by applicable law. If you require any assistance or if we can accommodate you in any way when participating in our application and/or interview process, please email the recruiting contact listed for the relevant position. We will be happy to work with you to ensure a fair and accessible process. Read more about our commitment to diversity, inclusion and belonging here.