Senior Global M365 Collaboration Engineer

REQ-10111976
24/03/2026
IT Engineering
Makati City, Philippines
ING Hubs

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You are maintaining and improving our services as part of a cross-border squad of peers and customer journey experts. Employee satisfaction is key to us!
SaaS vendors constantly release new features; you will help to keep up and preferably stay ahead with our own feature requests to them.
You and your colleagues will be developing the services for the future, automating, and simplifying them, as well as making them more robust and secure.
You will be responsible for managing vulnerabilities on endpoints. This includes identifying affected devices based on CVEs, coordinating within the Tribe a communication strategy to notify impacted users, handling of correlated tickets, and responding to emails. You will play a key role in ensuring timely mitigation and clear communication around endpoint vulnerabilities.
We are a valued partner for many of the big suppliers, such as Microsoft, JAMF and others. You are in frequent contact with their key staff / product groups.
We are a bank, so we are highly regulated - we must be, if we want to safeguard our clients’ data. This requires thorough administration and strong processes; can you automate these and make them less of a burden?
No day will be the same, we work agile. We stimulate proactivity - you have the freedom to choose your own course of action for projects and other tasks whenever possible.
We provide a 24/7 global service. You will also share the responsibilities of the team in solving 3rd line incidents on a rotation-based scheme, doing administration and participate in standby services.

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ING’s vision is to unlock our people’s full potential through our inclusive culture where everyone has the opportunity to develop and have impact for our customers and society. To achieve this vision, our policies support diversity, equity, and inclusion. As an equal opportunity employer, we do not tolerate discrimination of any kind with regard to age, gender, gender identity, cultural background, experience, religion, race, ethnicity, disability, family responsibilities, sexual orientation, social origin, or any other status protected by applicable law. If you require any assistance or if we can accommodate you in any way when participating in our application and/or interview process, please email the recruiting contact listed for the relevant position. We will be happy to work with you to ensure a fair and accessible process. Read more about our commitment to diversity, inclusion and belonging here.