Vice President, Product Governance & Control

Lending | Analytics & Change Management | Vice President, Product Governance & Control | NYC

About ING: 

In Americas, ING’s Wholesale Banking division offers a broad range of innovative financial products and services to domestic and international corporate and institutional clients. 

When you come to work at ING, you’re joining a team where individuality isn’t just accepted, it’s encouraged. We’ve built a culture that’s fun, friendly and supportive – it’s the kind of place where you can be yourself and make the most of whatever you have to offer.

We give people the freedom to take risks, think differently, take ownership of their work, and make great things happen. We’re here to help you get ahead. And with our global network, there’s plenty of scope to take your career in new directions, perhaps even ones you’ve never considered. ING Americas follows a hybrid work model, allowing for in-office / work from home flexibility. Hybrid work arrangements vary based on business area.

Sound like the kind of place you’d feel at home? We’d love to hear from you.

About the position:

As a Vice President in the Lending Analytics & Change Management (ACM) team, you will play a key role in driving ING Americas Lending’s governance, product control environment, and regulatory readiness. You will lead cross‑functional change initiatives, enhance first‑line controls, and deliver high‑quality process, data, and governance documentation that supports business steering and supervisory expectations. The role requires close collaboration with front‑office, second line and global partners uplift process design, improve data quality and lineage, embed consistent product governance standards and ensure alignment with global frameworks and U.S. regulatory requirements; this includes complying with supervisory expectations set by the New York State Department of Financial Services (DFS), the Federal Reserve (Fed), and applicable guidance issued by the Office of the Comptroller of the Currency (OCC) and European Central Bank (ECB).  The position offers broad exposure across product management, regulatory administration, risk and control remediation, evidence and documentation standards, and infrastructure optimization tied to ING’s global Product Control Standards (PCS), Activity Role Matrix (ARM) frameworks, and governance transformation programs. You will help shape the end‑to‑end control environment and operating model that underpins ING’s Lending platform in the Americas.

About the department:

Lending is one of the largest teams within ING’s Wholesale Banking division, providing clients with access to capital through a broad suite of financing solutions. The business spans the full credit lifecycle from loan structuring to portfolio management and serves a diverse client base including corporates, sponsors and institutional investors. Analytics & Change Management supports Lending as the front-office center of expertise, focused on product optimization through strategic initiatives, data analytics, digitalization and risk mitigation.

Responsibilities:

• Drive the end-to-end delivery of complex, cross functional change programs that enhance Lending’s operating model, digital capabilities, and risk management framework – including setting up project governance structures, leading meetings and developing meeting materials / project plans
• Oversee implementation of regulatory and risk policy requirements (e.g., credit risk governance, product governance, model use, data quality standards), ensuring full alignment with Local and Global mandates
• Oversee the end‑to‑end product control environment by maintaining process maps, assessing control design and effectiveness, and driving remediation of deficiencies / issues in partnership with Front Office, Risk, Operations, and Finance to uphold ING’s global control standards
• Serve as a key liaison with Regulatory Affairs, Compliance, Operational Risk Management, Credit Risk, and Audit, coordinating regulatory deliverables, evidence packages, exam materials, control testing inputs, and timely responses to supervisory inquiries or matters requiring attention
• Lead Lending’s adherence to global data management standards by embedding data lineage, quality, and governance concepts, managing data issues and EUCs, and ensuring reliable data for regulatory reporting and decision‑making

Qualifications and Competencies

• Undergraduate degree
• 7+ years of experience in Banking or Consulting
• Experience in product control, credit risk governance, regulatory change, Non-Financial Risk, or internal audit
• Familiarity with supervisory expectations for U.S. banks (DFS, Fed, OCC), governance frameworks, and regulatory exam processes
• Excellent stakeholder management and communication skills, including meeting material preparation
• Advanced PowerPoint and Intermediate Excel
• Program & Project Management

Salary Range $143,000-$181,000

In addition to comprehensive health benefits, a generous 401k savings plan, and competitive PTO, ING provides a broad array of benefits including adoption, surrogacy, and fertility services; student debt assistance; and subsidies for expenses associated with commuting and fitness.

ING is a committed equal opportunity employer. We welcome applicants of diverse backgrounds and hire without regard to race, gender, religion, national origin, citizenship, disability, age, sexual orientation, or any other characteristic protected by law. We celebrate these differences and rely upon your unique perspective to innovate and seize new opportunities. Come as you are.

ING Bank does not have a commercial banking license in the U.S. and therefore not permitted to conduct a commercial banking business in the U.S. Through its wholly owned subsidiary ING Financial Services LLC, and its affiliates, it offers a full array of wholesale products such as commercial lending and a full range of FM products and services.