Campaign Specialist | Private Individuals (Temporary 24 months) @ING Bank

REQ-10113928
06/05/2026
Data Analysis
Bucharest, Romania
ING Bank

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Mission

You will plan, design and implement multi-channel CRM and digital campaigns using Campaign Management platformsaiming to increase commercial performance and improve customer experience across ING’s privateindividualsportfolio.The role covers activation, sales, customer development, loyalty, retention andevent‑triggeredcampaigns, delivered through all relevant communication channels.

About the team

You will join the Campaign Communication team, a collaborative and friendly group working at the intersection of data, marketing,digitaland technology. The team partners closely with Business, Marketing, Digital, IT and Data colleagues to deliver relevant,personalizedand compliant customer communications with measurable impact.

Your day to day

Work closely with Data Analysts, Marketing, Digital, IT and Business stakeholders to define and execute campaigns.

Use Campaign Management Systems to select eligible customers, define targeting criteria and ensure end-to-end campaign execution.

Contribute to campaign data framework developments, including SQL-based DataMart queries and data quality assurance.

Provide optimization recommendations related to selection criteria, channels, A/B testing and success measurement.

Manage execution of digital campaigns in internet and mobile banking channels.

Develop, test and automate direct marketing campaigns using analytical and behavioral data.

Participate in cross-functional projects related to campaign tools, dashboards and new channel integrations.

What you bring to the team

Strong technical knowledge of database management systems (MS-SQL, Oracle, MySQL).

3–5+ years of experience in CRM / Campaign Management and technical campaign design.

Experience with Campaign Management tools; HCL / SAS/ Brazeis a plus.

Bachelor’s degree.

Analytical mindset with strong attention to data quality and optimization.

Good English language skills.

Collaboration skills, ownership mentality and passion for customer-centric delivery.

Whatwe offer

Impactful work in a fun and collaborative environment

Open-concept offices designed for bothteam workand relaxation

Corporate events and social gatherings

Hybrid way of working with flexible working schedule and short week options

Monthly budget on Benefit platform

Extra annual leave days depending on the total length of working experience

Growth opportunities through upskilling/ reskilling programs and a variety of learning and development platforms: ING Learning Centre, Udemy,Bookster, as well as throughtrainingsand certifications

Possibilityto accessInternal roles, International Short-Term Assignments or Long-Term Assignments

Context to make an impact through Sustainability and Corporate Social Responsibility projects.

Job Application Safety Reminder

We’reseeing an increase in fraudulent job offers. To protect yourself, please:

Apply only via official ING platforms. ING uses Workday as its recruitment system.

Verify the sender’semail —it should only comefrom@ing.comor@myworkday.com.

Know that ING will never request payments or banking details during the recruitment process.

How to Apply

Click“Apply”on our careers site andsubmityour application through Workday.We’reexcited tomeetyou!

Discover ING Bank Romania

ING believes in a world where everyone has the right to grow and progress in their own way. We express this in our global tagline, “do your thing”.Perhaps morethan in any other large company, we extend our belief in the power of autonomy to our own people. Butthere’sa catch. In return for great freedom, we expect people to dogreat thingsfor our customers, our stakeholders, and ING at large.

To work here is to be surrounded by people who are energetic, ambitious,friendlyand respectful: talented specialists who takethe responsibilityand autonomy to makegreat thingshappen. We stay curious, thrive on change, andseeknew and better ways to make it happen. Active in Romania for more than 30 years, ING Bank pioneered and challenged the local banking industry. Technology and innovation are at the core of what we do, making our products relevant for our customers’ lives and businesses.

ING Bank Romania is the only bank with an organic growth within the top 10 local banks by assets, without acquisitions of client portfolios or other banks. ING Bank Romania isanuniversal bank with more than1.8 million customersfrom three business segments: individuals (retail), SME and Mid-Corporate companies and Wholesale Banking.

Join us!

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ING’s vision is to unlock our people’s full potential through our inclusive culture where everyone has the opportunity to develop and have impact for our customers and society. To achieve this vision, our policies support diversity, equity, and inclusion. As an equal opportunity employer, we do not tolerate discrimination of any kind with regard to age, gender, gender identity, cultural background, experience, religion, race, ethnicity, disability, family responsibilities, sexual orientation, social origin, or any other status protected by applicable law. If you require any assistance or if we can accommodate you in any way when participating in our application and/or interview process, please email the recruiting contact listed for the relevant position. We will be happy to work with you to ensure a fair and accessible process. Read more about our commitment to diversity, inclusion and belonging here.